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TICKETS.CW · Semper Dushi Ambiente

Privacy Policy

Here is how TICKETS.CW collects, uses, and protects your information.

Last updated: 29 September 2026

Key points

  • We collect your name, email, phone, billing and payment details, and your ticket order and attendance history. Section 1
  • We use it to contact you, process ticket transactions, issue digital tickets, and tell you about event changes. Section 2
  • We share it only with your consent, or with analytics providers, newsletter services (upon opt-in), event organizers, and secure payment gateways. Section 3
  • You can access, correct, or erase your data, withdraw consent, and opt out of direct marketing at any time. Section 5

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. Retention of Your Information
  5. Your Rights
  6. Cookies
  7. Security
  8. Third-Party Links
  9. Data Protection Contact

About this policy

This Privacy Policy describes the policies of the Company regarding the collection, use, and disclosure of your information when you use our website (the “Service”). By accessing or using the Service, you consent to this Privacy Policy. Discontinuation of use remains the required action for those withholding consent.

We may modify this Privacy Policy at any time and will post the revised policy on the Service. Continued use after changes take effect constitutes acceptance. We recommend you periodically review this page.

1. Information We Collect

We may collect and process the following personal information about you:

  • Name
  • Email
  • Phone
  • Billing address and payment details required for ticket purchases
  • Ticket order history and event attendance records

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Contacting you
  • Administering our services
  • Processing ticket transactions and issuing digital tickets
  • Notifying you regarding event modifications, cancellations, or specific entry requirements

If we want to use your information for any other purpose, we will ask for your consent first, unless required otherwise by law.

3. How We Share Your Information

We transfer your personal information to third parties solely with your consent, except in limited circumstances, such as:

  • Analytics providers
  • Newsletter services (upon opt-in)
  • Event organizers for the purpose of managing guest lists and event access
  • Secure payment gateways for processing your ticket purchases

Any third party we share data with holds the requirement to use it only for the purpose for which it was transferred, and to dispose of it when it loses relevance.

We may also disclose your information to comply with applicable law, enforce our agreements, or respond to legal claims. If our company undergoes a merger or acquisition, your information transfers to the new owner.

4. Retention of Your Information

We retain your personal information for as long as needed to fulfill the purposes described in this policy, or until you request deletion. We retain certain information longer where required by law or for legitimate purposes such as fraud prevention.

Anonymized or aggregated data that loses its identifying properties remains retained indefinitely.

5. Your Rights

Depending on applicable law, you hold the right to:

  • access, rectify, or erase your personal data;
  • receive a copy of it;
  • restrict or object to its processing;
  • request data portability;
  • withdraw consent; and
  • lodge a complaint with a supervisory authority.

To exercise these rights, contact us via our official support channels. You may also opt out of direct marketing at any time using the same contact method.

Withholding required personal information or withdrawing consent results in restricted access to certain parts of the Service, such as completing a ticket purchase.

6. Cookies

For information about our use of cookies and tracking technologies, please refer to our Cookie Policy.

7. Security

We use reasonable security measures to protect your information from loss, misuse, or unauthorized alteration. Complete security remains a goal rather than a guarantee across any transmission or storage method.

8. Third-Party Links

Our Service may contain links to third-party websites outside our operation. This Privacy Policy excludes those sites, and we disclaim responsibility for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

9. Data Protection Contact

If you have any questions or concerns about how we process your information, please contact us through the official support channels provided on the platform, or through our contact page.

TICKETS.CW — Semper Dushi Ambiente

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